Customer Information Management

SPECIALIZED PRODUCT FOR BANKING SPHERE FOR FORMATION OF SINGLE DATA BASE OF CLIENTS

Insurance & Leasing Non-bank credit and financial organizations CRM Banks

Customer Informational Management (the single register of clients) is a core in complexes of the systems which provide control of relationship with clients. It is intended for provision of full and coordinated data about a client formed to the single client’s profile which is accessible for bank employees by any channel.

Advantages of the system

    • Adjusted models and algorithms for construction of the single client base;
    • Special worked out verification procedures;
    • Integration with all informational systems of the bank;
    • Instant access to the full information about a client;
    • Maintenance of potential clients data, groups of clients and extended files of clients;
    • Early warning system about potential risk of work with clients;
    • Single base of worksheets of correspondent banks, worksheets of all types of clients;
    • Scanning of client documents for certification of the personality and their use in the required operations of the bank.

Purpose of Customer Information Management

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Functional specifications:

  • Formation of the client profile;
  • Maintenance of the data base of potential bank clients;
  • Formation of reports by financial results obtained by the bank from the servicing of each specific client;
  • Formation of reports in accordance with clients data;
  • Monitoring of clients behavior;
  • Formation of the own risk classification system for actions of a client;
  • Preventive actions for risk occurrence in interactions with a client;
  • Management of interrelated groups of clients;
  • Execution of a clients worksheet for counteraction against legalization of fraudulent gains or financing of terroristic activities.
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