The company SYSTEM TECHNOLOGIES became the winner in the competition called “The Crystal headset” in the category Implementation and Integration Partner of the Year. The awarding ceremony took place on 22 March in Moscow.
The joint project of SYSTEM TECHNOLOGIES JLLC, Priorbank JSC and Speech Technology Center LLC (STC) was presented at the competition. The project called “Integration of Clients’ Voice Authentication System VoiceKey to the Priorbank CRM” got high scores from judges and became the first in its category
The integration of voice authentication biometrical system developed by STC to the corporate contact-center of Priorbank was successfully implemented in 2015. The company SYSTEM TECHNOLOGIES performed as an integrator. You can read further about the project here
“The Crystal Headset” competition is an international award of the best players in the contact-services and clients’ services industry. The competition has been held in Moscow since 2005.
Our thanks to Priorbank JSC and to Speech Technology Center LLC for collaboration and joint preparation for the competition.