Order Placement & Workflow

The Order Placement&Workflow system allows to work with receiving and processing the orders of clients of any category: a physical person, an individual entrepreneur, micro, macro, middle, corporate clients. The products takes into account specificity of every segment in functionality of management.

The system covers the following processes:

• Orders management processes which were published in self-servicing and remote service channels;
• Acceptance of credit orders and check of the credit applicant in the information service of bank safety;
• Check of the credit history for clients in the crediting bureau of the National Bank of the Republic of Belarus who applied for receiving the crediting product;
• Check of clients by the List of limitations about available negative information about a client, examination of “the non-desirability level” in the system conferred to the client;
• Scoring assessment of the client;
• Credit order procession by forming a credit file and approval of an order by responsible structural departments;
• Conclusion of a credit agreement;
• Tracking of a credit transaction in Collection.

Purpose of the system

The system provides an access to a wide range of transactions:

• The use of the single client base makes it possible to form and accept applications for banking products in any channels and from any types of clients segments;
• It provides tools for verification of a client, analysis of his/her crediting history and check in the list of limitations for availability of any illegal actions;
• It provides tools for management of documents circulation;
• It provides operation and individual adjustment of various types of credits – mortgage, consumer credit;
• It has flexible adjustments in relation to the type of clients;
• Scoring in the OPW product makes it possible to automate agreements for the process of decision taking with risk managers, make a prognosis on creditworthiness of future credit receivers;
• It provides the bank with a complex of processes by orders to the state safety service for additional reliability control;
• It provides the bank with the debt procession functions with various periods of delay.