Order Placement & Workflow

The Order Placement&Workflow system allows to work with taking over and processing the orders of clients of any category: a physical person, an individual entrepreneur, micro, macro, middle, corporate. The products takes into account specificity of every segment in functionality of management.

The system covers the following processes:

• Orders management processes which were published in self-servicing and remote servicing channels;
• Acceptance of credit orders and check of the credit applicant in the information service of bank safety;
• Check of the credit history for clients in the crediting bureau of the National Bank of the Republic of Belarus who applied for receiving the crediting product;
• Check of clients by the List of limitations about available negative information about a client, examination of “the non-desirability level” in the system conferred to the client;
• Scoring assessment of the client;
• Credit order procession by forming a credit dossier and approval of an order by responsible structural divisions;
• Conclusion of a credit agreement;
• Tracking of a credit transaction in Collection.

Purpose of the system

The system provides an access to a wide spectrum of transactions:

• The use of the single base of clients makes it possible to form and accept applications for banking products in any channels and from any types of segments of clients;
• It provides tools for verification of a client, analysis of his/her crediting history and check in the list of limitations for availability of any illegal actions;
• It provides tools for management of documents circulation;
• It provides operation and individual adjustment of various types of credits – hypothecary, consumer;
• It has flexible adjustments in relation to the type of clients;
• Scoring in the OPW product makes it possible to automate agreements for the process of taking a decision with risk managers, make a prognosis on creditworthiness of future credit receivers;
• It provides a complex of processes for the bank by orders to the state safety service for additional check of reliability;
• It provides for the bank the debt procession functional with various periods of delay.