Order Placement & Workflow


Insurance & Leasing Риск-менеджмент Non-bank credit and financial organizations CRM Banks

The Order Placement&Workflow system allows to work with taking over and processing the orders of clients of any category: a physical person, an individual entrepreneur, micro, macro, middle, corporate. The products takes into account specificity of every segment in functionality of management.

The system covers the following processes:

    • Orders management processes which were published in self-servicing and remote servicing channels;
    • Acceptance of credit orders and check of the credit applicant in the information service of bank safety;
    • Check of the credit history for clients in the crediting bureau of the National Bank of the Republic of Belarus who applied for receiving the crediting product;
    • Check of clients by the List of limitations about available negative information about a client, examination of “the non-desirability level” in the system conferred to the client;
    • Scoring assessment of the client;
    • Credit order procession by forming a credit dossier and approval of an order by responsible structural divisions;
    • Conclusion of a credit agreement;
    • Tracking of a credit transaction in Collection.

Purpose of the system


The system provides an access to a wide spectrum of transactions:

  • The use of the single base of clients makes it possible to form and accept applications for banking products in any channels and from any types of segments of clients;
  • It provides tools for verification of a client, analysis of his/her crediting history and check in the list of limitations for availability of any illegal actions;
  • It provides tools for management of documents circulation;
  • It provides operation and individual adjustment of various types of credits – hypothecary, consumer;
  • It has flexible adjustments in relation to the type of clients;
  • Scoring in the OPW product makes it possible to automate agreements for the process of taking a decision with risk managers, make a prognosis on creditworthiness of future credit receivers;
  • It provides a complex of processes for the bank by orders to the state safety service for additional check of reliability;
  • It provides for the bank the debt procession functional with various periods of delay.
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